

For Buencafé, it is a great satisfaction to present this first sustainability report based on the Global Reporting Initiative (GRI) standards, responding also to the historical clarity with which we have conceived our business.
This report shows our commitment to constantly reflected on managing, increasingly better, the economic, environmental, and social dimensions while communicating to stakeholders the results,
goals, policies, and strategic objectives, guided by our sustainability vision.
The corporate values that govern us as an organization and its higher purpose are also reflected in this report: «To live optimism as a transforming force to create sustainable value in the world of coffee.»
We can proudly say that our business model is an example for Colombia and the world because Buencafé is the only factory that belongs to a country’s coffee growers. In addition, its operation by the Colombian Coffee Growers Federation (FNC) is a commercial window that adds sustainable value by transforming the beans into freeze-dried coffee, extract, and coffee oil of the highest quality, marketing them in about 40 countries to reach 60 markets.
The 2021 balance is important given the conditions arising from the pandemic and national and international events, which we faced with all the rigor and intelligence to overcome barriers and achieve excellent results.
We can proudly say that our business model is an example for Colombia and the world because Buencafé is the only factory that belongs to a country’s coffee growers. In addition, its operation by the Colombian Coffee Growers Federation (FNC) is a commercial window that adds sustainable value by transforming the beans into freeze-dried coffee, extract, and coffee oil of the highest quality,marketing them in about 40 countries to reach 60 markets.
The 2021 balance is important given the conditions arising from the pandemic and national and international events, which we faced with all the rigor and intelligence to overcome barriers and achieve excellent results.
Our sales reached USD 167.4 million, we produced 12,558 tons of freeze-dried coffee, we bought 505,000 bags of green coffee, we shipped 1,655 containers (all of these figures are equivalent to 24 million cups of Colombian coffee in the world every day), and we reached two new markets: Argentina and the Philippines.
With a careful inventory strategy, we managed to mitigate the 87% rise in raw material prices. And with the commercial strategy of selling jars rather than coffee in bulk, we maximized the margin.
The good news also arose from the certifications achieved by our factory. Of a total of 25 distinctions with which we closed the year, seven were achieved only in 2021, including some in the organic category, which endorse us not only to meet requirements in different regions or countries where our exports arrive but also consumers’ demands.
En cuanto a nuestro invaluable talento humano, cerramos el 2021 con 430 empleados directos y alrededor de 570 indirectos, para un total de mil empleos generados.
Asimismo, sin lugar a dudas, fue un año positivo en materia de salud ocupacional como resultado del conjunto de programas, políticas y estrategias de seguridad y salud en el trabajo que implementamos.
Las anteriores cifras nos muestran un panorama de la gestión realizada, estrechamente vinculada a la estrategia de Buencafé: El cuidado de nuestra gente y del planeta, nuestro aporte económico del ciento por ciento de las utilidades en beneficio de las 540.000 familias caficultoras del país y entregar productos de alta calidad a nuestros clientes de todo el mundo posicionando el logo 100% café de Colombia.
